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Pre-launch · Controlled practice pilots and additional PMS integrations in preparation

Chairside AI

Human-guided dental AI

You don't have a software problem. You have a memory problem.

Your office runs a dozen tools. Each one knows its piece. None of them knows your practice — so your team becomes the memory, carrying context from the phone call to the chart to the claim to the follow-up.

Chairside AI is that memory instead.

Your PMS stays the system of record. Your team stays in charge.

No migration. No autonomous clinical decisions.

A stylized feed of one working day in a practice, scrolling continuously. It opens at 07:38 with the day assembled — 22 scheduled, 3 unverified, one balance to discuss — then runs through coverage verified before checkout, notes drafted while the visit is fresh, claims held for a thin narrative or a missing attachment, approvals recorded with the trail intact, missed and after-hours calls routed to the front desk, overdue recall worked down, openings filled from the unscheduled list, and questions answered from the practice's own ledger. It closes at 17:12 with notes complete, claims out, and one item still queued and visible.

The gaps your team feels every day

The day rarely breaks in one dramatic place.

It breaks in handoffs — small moments that should have connected, and instead got left for someone on your team to reconstruct.

  • I'll finish the notes tonight.

    And she does. At nine. After the kids. The patient left six hours ago and the note is running on memory.

  • We quoted her $180.

    The real number was $940. You found out at checkout, in front of her, with the next patient already waiting.

  • She said yes in March.

    The crown is still sitting in the treatment plan. It'll still be there in September unless somebody goes looking.

  • It came back denied.

    Not because the treatment was wrong — because a note was thin and a code didn't match. Somebody reworks it now, three weeks late.

Each of those tools works. The space between them is where your practice leaks — and you can't buy your way out of it one tool at a time.

One office. One memory.

One context layer at the top, with six systems branching off a single spine and exchanging in both directions SIX SYSTEMS. ONE PATIENT. ONE MEMORY.THE CONTEXT LAYERCrown on 19, diagnosed in March.Ortho excluded — $940 to her.The claim needs an attachment.Still not scheduled.CALLasked crown costCHARTD2740 · tooth 19COVERAGEortho excludedLEDGER$940 to herCLAIMno attachmentSCHEDULEnothing bookedIllustrative — not the product interface.
Six systems radiating around one context layer, each exchanging information in both directions SIX SYSTEMS. ONE PATIENT. ONE MEMORY.THE CONTEXT LAYERCrown on 19, diagnosed in March.Ortho excluded — $940 to her. The claimneeds an attachment. Still not scheduled.CALLasked what a crown costsCOVERAGEortho excludedCLAIMattachment missingCHARTD2740 · tooth 19LEDGER$940 to herSCHEDULEnothing bookedIllustrative — not the product interface.

One memory. The whole day's work.

Because one thing holds the whole picture, the work connects itself.

  1. The call you'd otherwise miss

    Your front desk answers first, always. When a call would go to voicemail — line busy, after hours, everyone with a patient — Chairside picks up, gathers what the caller needs, and routes it to the right person with the context attached. Including which marketing dollar earned the call.

  2. The visit happens

    The note drafted while it's still fresh. Your clinician reviews and signs.

  3. Before the chair is filled

    Benefits verified, exceptions flagged, before checkout turns into a conversation.

  4. Before the claim goes out

    Thin notes, mismatched codes, missing attachments — caught now, not three weeks after it comes back.

  5. After they say yes

    The yes from March doesn't die in the treatment plan. Visible and owned until it's on the books.

  6. Before the day starts

    Your whole day on one screen. Who's coming, what's unverified, what needs a decision.

  7. Whenever you ask

    Your practice, in plain English. The answer from your own data, not a report you have to build first.

Every output is labeled, sourced, and reviewable. Nothing writes back without the trail.

You don't turn all of this on at once. We start with the one workflow costing your office the most, prove it there, and earn the next.

That's the difference between software that stores your practice and software that understands it.

Start small. Prove it. Earn the next step.

AI shouldn't ask for trust before it's earned any.

  1. 01

    Connect to what you already run.

    Authorized access to your PMS, through the interfaces your vendor supports. Your PMS stays the system of record. We don't try to become it, and we don't ask you to migrate anything.

  2. 02

    Watch it work before it changes anything.

    Everything starts as a draft, a flag, or a suggestion. Your team sees what it used, checks the output, and keeps approval. Nothing moves without a person.

  3. 03

    Expand only on evidence from your own office.

    One repeated burden. A baseline before we start. A real look at what changed. Responsibility gets earned workflow by workflow — and you can move any of it back.

Three stages. The same ten work items enter each; the number routed through a person falls from all of them, to a few, to only the exceptions. ADVISORYevery action waits for a personREVIEWa personRECORDEDASSISTEDsensitive actions waitREVIEWa personRECORDEDVALIDATEDonly exceptions waitREVIEWa personRECORDEDYou decide when it graduates.And you can move it back.Illustrative — not the product interface.
Three stages. The same ten work items enter each; the number routed through a person falls from all of them, to a few, to only the exceptions. ADVISORYevery action waits for a personREVIEWa personRECORDEDASSISTEDsensitive actions waitREVIEWa personRECORDEDVALIDATEDonly exceptions waitREVIEWa personRECORDEDYou decide when it graduates. And you can move it back.Illustrative — not the product interface.

Built from inside a working dental office

The problem wasn't discovered in a conference room.

Chairside is co-founded by a dentist who still works inside the problems it's built to solve. That means the product gets judged by whether it survives a full schedule, a busy front desk, an insurance surprise, and a Monday morning — not by whether it demos well.

Dr. NK Sidhu is a board-certified pediatric dentist and owner of a specialty practice in New Jersey.

Meet the team

You should be skeptical. Start with the hard ones.

Are you replacing our PMS?
No. Chairside depends on it. It reads from your PMS and writes back to it. If we ever ask you to migrate, we've failed at our own thesis.
Will AI make clinical decisions?
No. Chairside does not diagnose. Findings, recommendations, and signed records stay with your licensed clinicians. Full stop.
Does my team have to trust automation on day one?
No. It starts as visible suggestions your team reviews. You decide whether a bounded workflow has earned more responsibility, and you can reverse that any time.
How do we know it's worth adding?
We baseline your numbers before anything turns on, then look together at 30, 60, and 90 days. If they haven't moved, that's a real answer and we'd rather have it early.

For integration and ecosystem reviewers

We're built to extend the system of record, not replace it.

Chairside isn't pursuing PMS replacement. A practice that runs Chairside keeps its PMS, its data, and its vendor relationship intact. We request authorized, narrowly scoped access; document what data is used and why; preserve source-of-truth boundaries; and design write behavior, audit trails, and failure states for review.

Our first PMS integration is live in controlled validation. Additional access is being pursued through authorized vendor programs.

Review our integration posture

The same three layers at narrow width: office systems above, Chairside as a thin layer, the practice management system as the unchanged foundation YOUR OFFICECALLSVISITSCOVERAGECLAIMSRECALLCHAIRSIDE AIcontext · review · audit trailauthorizedwritescopedreadYOUR PMSSYSTEM OF RECORD — UNCHANGEDIllustrative — not the product interface.
Office systems in a band above, Chairside AI as a thin layer between, the practice management system as a thick unchanged foundation YOUR OFFICECALLSVISITSCOVERAGECLAIMSRECALLCHAIRSIDE AIcontext · review · audit trailauthorized writescoped readYOUR PMSSYSTEM OF RECORD — UNCHANGEDIllustrative — not the product interface.

One workflow. One baseline. One earned next step.

Run a practice? Tell us where the day keeps breaking. Review integrations for a platform? Tell us what your program requires.